Manipulative police lieutenant Phoebe McNamara is a success as hostage negotiator, but drove ex-husband Roy squires away, so she and their toddler daughter Carly live with her devoted ma Essie. Systematic self-righteous verbal abuse of uniformed cops leads to a grim feud with one of them, cocky Arnie Meeks. Captain David McVee and businessman-philanthropist Duncan Swift, her patient lover, side with her and the assumption Meeks is behind a violence wave targeting her, but that proves dead-wrong.